FreshBooks Review 2023: Features, Pros & Cons

The user interface is attractive, easy to navigate, and clearly labeled. The main dashboard displays vital business information and statistics, including unpaid invoices, profit, revenue, and expenses. Unlike some alternatives we reviewed, the main dashboard widgets are fixed, although the information displayed within them can be customized.

FreshBooks creates a direct pipeline from converting proposals and estimates to invoices and projects. In the same vein, FreshBooks might be limiting for growing businesses that have multiple people working in the software. Regardless of which plan you choose, your accountant will not have access to a full audit trail.

Is FreshBooks free?

Small business owners prefer FreshBooks for its friendly and intuitive interface, which allows them to focus on their business instead of their accounting software. It has a comprehensive set of features that streamline accounting processes and tasks, enabling a company with few employees to do more. However, limits on the number of billable clients and internal users who can access the software pose a problem for businesses with multiple employees. Organizations with more complicated business models and multiple product lines should choose an alternative that scales better with their growth and inventory needs. The invoice screen shows you exactly how your documents will appear when you send them, so you don’t have to click a preview button to make sure they look right. You click the applicable fields to add new customers, products or services, descriptions, terms, and notes.

You can also now process a refund for a client directly from an invoice, issuing a full refund for the entire invoice total, or by entering a set amount if you’re only issuing a partial refund. Invoicing in FreshBooks takes less than a minute, depending on how fast you type. You can create a new client while you’re entering the invoice; you don’t have to stop and add the client first. Use the Freshbooks integration to copy your invoices to your FreshBooks account for more streamlined accounting and bookkeeping. Freshbooks has a ‘excellent’ User Satisfaction Rating of 90% when considering 4096 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Invoices can be saved as drafts, or you can email them immediately to your clients. The invoice includes a link to FreshBooks Payments, where they can pay by credit card or by ACH transfer, which means a quicker turnaround time and less time spent hounding clients for payment. FreshBooks offers a highly user-friendly feature set for invoicing, expenses, time tracking, projects, estimates, and more. FreshBooks is a reputable software option that millions of businesses rely on every month.

FreshBooks’ mobile app, though excellent for invoicing, doesn’t run reports. We found generating reports on the go via a mobile browser to be https://www.bookstime.com/ an extremely clunky task. FreshBooks is a product of 2ndSite Inc., a privately held software company with headquarters in Toronto, ON, Canada.

My Team

Based on an aggregate of Freshbooks reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. If you’ve never used FreshBooks before, you shouldn’t have much trouble learning how it works. It has an exceptional design, and the navigation tools are intuitive. If you are interested in trying FreshBooks, sign up for a 30-day free trial. We like that FreshBooks displays your total outstanding and overdue in a clear and eye-catching way on the Bills dashboard.

• You can email invoices and receive updates when your clients view and pay them.
• Finally, although Xero’s interface is easier to learn than QuickBooks, it still isn’t as innately intuitive as FreshBooks.
• Compared with other accounting software tools, this section is somewhat thin, but again, if you’re a small service-based business, it’s likely sufficient.
• Small business owners can use accounting software to manage invoices, fill in their general ledger, offer clients different payment options, set payment reminders, and more.
• With more than 1,800 solutions scrutinized in the last 5 years spent on our team he always prioritized offering readers an unbiased perspective on modern financial technologies.

The company is listening to users and has addressed previous navigational issues. Use the FreshBooks mobile app to snap a photo of your receipt from lunch and upload it into FreshBooks, where you can then drag the uploaded receipt image into the expense screen. Another great new feature is the addition of ACH payments to FreshBooks Payments, which means you’ll likely get paid even faster. But perhaps the most important addition to FreshBooks is double-entry accounting, which is no big deal if you work solo, but it’s a major deal if you have even one employee working for you. FreshBooks is an intuitive application dressed in an easy-to-use interface.

Pros and Cons of FreshBooks: Is It The Best Accounting Software?

Although it’s used by many small business owners, FreshBooks seems to have a special appeal where freelancers, sole proprietors, and project-oriented businesses are concerned. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology.

FreshBooks offers excellent invoice to payment features that can be very useful to small companies. It enables you to track exactly when your client has opened your invoice email. This helps a company deal with customers who claim they didn’t receive the invoice. FreshBooks also makes sure your invoices are properly delivered to clients. Monday.com Work OS is the project management software that helps you and your team plan, execute, and track projects and workflows in one collaborative space.

How Much Does FreshBooks Cost?

Project tracking tools in higher-tier plans; lacks industry-specific reports and transaction tracking tags; users with multiple businesses must pay for separate subscriptions. When you’re away from the office, you can use FreshBooks’ mobile app to send invoices, track mileage, stay in touch with clients, and receive notifications and updates about outstanding invoices. The application is available for iOS and Android devices, and is also accessible through any mobile web browser. The contact section of this accounting software allows you to add basic client information and internal notes. You can also set a default currency and language and create default invoice reminders and late fees for each customer.

We were impressed by FreshBooks’ project management tools, which allow you to manage projects and base your billing on an hourly or flat rate. A time budget shows how much time remains on a project, how much of your tracked time is unbilled, and how many days are left until the project’s due date. You can also monitor how many hours your team members spend on each project, as well as share files and discuss the project. I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It’s a really amazing piece of software that provides quick alerts. When it comes to bank reconciliation, the general ledger is really helpful.

Freshbooks Also Belongs to

If your company plans to remain relatively small, it’s hard to beat the simple, comprehensive package of features the software has to offer. Overall, Freshbooks is https://www.bookstime.com/articles/freshbooks a smart, affordable choice for small business owners new to accounting. However, if you are a fast-growing company, there might be better options than FreshBooks.

• However, it’s probably best suited for smaller to mid-sized businesses as the cost of adding additional users can add up, and there are some key missing features such as built-in payroll.
• With FreshBooks, you can set up recurring invoices, schedule automatic payment reminders, and accept credit and debit card payments online.
• Based on an aggregate of Freshbooks reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
• FreshBooks can facilitate payments from Visa, Mastercard, Discover, American Express, and ApplePay with a 2.9% + 30 cent payment per transaction.
• Project tracking tools in higher-tier plans; lacks industry-specific reports and transaction tracking tags; users with multiple businesses must pay for separate subscriptions.